Lockdown in South Africa - Level 3 updates from 1 July 2020
We're currently able to deliver AllisOne Tissue Salts and other Online Shop products within South Africa and with some lockdown delays internationally. Our offices may remain partially closed from time-to-time until the end of the national lockdown, but we're keeping an eye on our emails and come in to manage the Online Shop orders a few times a week when there are orders to despatch.
We'll deliver via courier to your door in Main Centres and wherever else possible in SA, or to a suitable Pargo PickUp Point in outlying areas.
The SAPO delivery service has reopened with some limitations on international orders. If you are an international customer, please note that the typical airmail timelines are not achievable at the moment. All international parcels are collected from the Post Office about once or twice a week, to join the queue to be transported on cargo flights when they have space available. We informed that regular service would only resume when more commercial flights are permitted to land at our international airports. We can arrange a courier quote for international customers - please contact us regarding this before placing your order. Please also be advised that it is most likely to be subject to customs regulations and additional duties payable in your country.
We're keeping strict protocols regarding hand-sanitising and cleanliness of our working space and equipment for the safety of staff and customers alike. If you would like to visit the health shop, collect an order or arrange for your preferred courier to pick up, please contact us first to arrange an appropriate time to ensure that we'll be available to assist you one at a time. Please wear your cloth mask as per our government recommendations.
Thank you for your support, understanding and patience in this regard. Be safe - we wish you and your loved ones the best of health during this challenging time.
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